Dosquince, S.L.
Registered office: Plaza de la Merced 5, 29012 Málaga, Spain · N.I.F. B10756419 · info@dosquince.com · www.dosquince.com
Effective as of 1 June 2022. Last revised January 2026. Dosquince, S.L. reserves the right to update these Terms at any time; the version in force is the one published at www.dosquince.com/termsandconditions/ at the date of order confirmation.
These General Terms and Conditions (the “Terms”) govern all offers, quotations, sales, deliveries and services by Dosquince, S.L. (“Dosquince”) and form an integral part of every contract concluded between Dosquince and its customers (the “Buyer”). They apply equally to all future transactions with the same Buyer unless otherwise agreed in writing.
Dosquince contracts exclusively with companies, professionals, institutions and other entities acting for purposes relating to their trade, business or profession (B2B). These Terms are not directed at, and Dosquince does not sell to, consumers within the meaning of applicable consumer protection legislation.
Any conflicting or additional terms proposed by the Buyer, including terms referenced in the Buyer’s purchase orders or correspondence, shall not apply unless expressly accepted by Dosquince in writing.
By placing an order, signing a quotation or proforma invoice, or accepting delivery of goods, the Buyer accepts these Terms in full.
All quotations are valid for seven (7) calendar days from their date unless otherwise stated in writing.
Offers are non-binding unless expressly marked as binding. A contract is concluded only upon Dosquince’s written order confirmation, upon issue of a proforma invoice accepted by the Buyer, or upon receipt of the deposit referred to in Clause 3, whichever occurs first.
Modifications, side agreements and additions must be confirmed in writing. E-mail confirmation satisfies the written form requirement.
Illustrations, descriptions, dimensions and specifications are approximate unless expressly stated to be binding. Minor deviations that do not impair the intended use of the goods do not constitute non-conformity.
All prices are stated in Euros (EUR) and, unless expressly stated otherwise in the quotation, exclude VAT and any other applicable taxes.
Unless otherwise agreed in writing, every order requires a minimum non-refundable deposit of fifty percent (50%) of the total order value, payable upon order confirmation. Production does not commence until the deposit is received in cleared funds.
The remaining balance is payable in full, in cleared funds, before dispatch of the goods. Receipt of the full balance is an express condition precedent to delivery. Dosquince shall not be obliged to dispatch, release or deliver any goods while any amount remains outstanding, and shall incur no liability for any delay resulting from the Buyer’s failure to pay.
In the event of late payment of any amount due, Dosquince is entitled, without prior notice, to: (i) late payment interest at the rate resulting from Law 3/2004 of 29 December on combating late payment in commercial transactions, or 1.5% per month, whichever is higher, from the due date until payment in full; (ii) the fixed recovery indemnity per invoice provided by that Law, plus all reasonable recovery and legal costs exceeding it; (iii) suspension of all pending orders, productions and deliveries; and (iv) revocation of any discount, as per Clause 21.d.
Dosquince may at any time require full prepayment, additional security or revised payment terms where, in its reasonable opinion, the Buyer’s creditworthiness so warrants.
The Buyer shall not withhold, reduce or set off any payment against claims of its own unless such claims are undisputed or have been finally established by a court of competent jurisdiction. Complaints, claims or alleged defects do not entitle the Buyer to suspend or reduce payment of any invoice.
Dosquince develops and manufactures the goods through its selected production partners. The composition of Dosquince’s supply chain is proprietary and confidential, and Dosquince is under no obligation to disclose it. Country-of-origin marking is applied to the goods as required by applicable customs legislation.
The allocation of transport costs, customs duties, taxes and risk is determined by the delivery term (Incoterms 2020) stated in the applicable quotation or proforma invoice. Where no delivery term is stated, prices are ex works and the Buyer bears all transport, insurance, duties and related costs.
Unless a delivery term stated in the quotation provides otherwise, the risk of loss of or damage to the goods passes to the Buyer upon handover of the goods to the first carrier, even where Dosquince arranges transportation on the Buyer’s behalf.
Delivery dates and lead times are estimates only, are calculated from receipt of the deposit and of all information, artwork and approvals due from the Buyer, and are not of the essence. Partial deliveries are permitted and may be invoiced separately.
The Buyer is responsible for providing accurate specifications, artwork, colour references and delivery information, and for the timely approval of proofs, strike-offs and samples. Any delay in such approvals extends the delivery estimates accordingly.
The Buyer shall inspect the goods immediately upon delivery.
Claims for visible defects, damage, shortfall or non-conformity must be notified to Dosquince in writing within eight (8) calendar days of delivery, accompanied by photographic evidence, the relevant invoice or order reference, and a description of the alleged defect sufficient to permit its assessment.
Claims for defects not detectable upon reasonable inspection (hidden defects) must be notified in writing, with the evidence described in Clause 5.b, within fifteen (15) calendar days of discovery and in no event later than thirty (30) calendar days from delivery.
If no valid notification is received within the applicable period, the goods are irrevocably deemed accepted and Dosquince is released from all liability for the defects concerned. The use, resale, branding, labelling, alteration or further processing of the goods by the Buyer constitutes acceptance of those goods.
Return of goods requires Dosquince’s prior written authorisation. Unauthorised returns may be refused at the Buyer’s cost. Where a claim proves unfounded, all inspection, transport and handling costs shall be borne by the Buyer.
Where a defect is duly notified and verified, Dosquince shall, at its option: (i) replace or repair the defective items; (ii) issue a credit note for the value of the defective items; or (iii) refund the price paid for the defective items where replacement is not feasible. These remedies are exclusive.
Dosquince’s total liability for defective goods is limited to the invoice value of the defective items. Claims relating to part of a delivery do not affect the Buyer’s obligation to pay for the remainder of the delivery in accordance with the agreed terms.
Any goodwill accommodation outside these Terms is voluntary, applies to the specific case only, and creates no precedent or waiver.
Any modification, treatment or improper handling, storage or use of the goods by the Buyer or third parties voids all claims in respect of the goods concerned.
All goods are produced to the Buyer’s order and specification. Orders may not be cancelled, reduced or varied after order confirmation except with Dosquince’s written consent.
In the event of cancellation or withdrawal by the Buyer, or termination by Dosquince for the Buyer’s breach, the deposit is forfeited, and Dosquince may additionally invoice all work in progress, materials committed and costs incurred, without prejudice to any further damages.
Being bespoke, made-to-order goods supplied between businesses, no right of withdrawal or return applies other than as expressly set out in these Terms.
A deviation of up to ten percent (10%) above or below the ordered quantity per style, colour or design is standard in production and constitutes due performance. The quantity actually delivered will be invoiced.
Reasonable variations in colour, tone, texture, finish, dimensions or weight between any sample, proof, strike-off or digital representation and the production run, or within a production run, are inherent to the materials and processes employed, are deemed accepted trade tolerances, and do not constitute defects.
Exact colour reproduction requires the Buyer to specify a precise colour reference (Pantone or equivalent) before production. In its absence, Dosquince will match colours using its best professional judgment, and such matching shall be deemed conforming.
Samples, prototypes and strike-offs are developed against a specific project brief and are chargeable unless expressly agreed otherwise in writing. Sampling charges may be credited against the subsequent production order where so agreed.
The Buyer’s written approval of a sample, proof or strike-off is binding. Goods produced in conformity with an approved reference, within the tolerances of Clause 8, are conforming goods.
The goods are substantially handcrafted. Variations in colour, texture, grain and finish between individual pieces are inherent to artisanal production, are not defects, and do not give rise to any claim, return or price reduction. The Buyer acknowledges that such variation is a characteristic, not a deficiency, of the goods.
Where goods are produced bearing or incorporating the Buyer’s trademarks, logos, crests, designs, artwork or other materials, the Buyer warrants that it owns or is duly licensed to use all such rights and that their use as instructed does not infringe the rights of any third party.
The Buyer shall indemnify and hold Dosquince harmless against all claims, damages, costs and expenses (including reasonable legal fees) arising from any actual or alleged infringement of third-party rights resulting from Dosquince’s use of materials or instructions provided by the Buyer.
All designs, design files, developments, patterns, samples and works created by Dosquince remain the exclusive intellectual property of Dosquince, protected under Spanish and European Union law, unless expressly assigned in writing in a separate agreement.
Any reproduction, modification, distribution or commercial use of such materials without Dosquince’s prior written consent is prohibited. Materials provided to the Buyer may be used solely for the agreed purpose of the relevant project.
Each party shall keep confidential all non-public information received from the other in connection with the business relationship, including pricing, briefs, designs and commercial terms. Dosquince does not disclose the Buyer’s projects without consent; the Buyer shall equally not disclose Dosquince’s terms, pricing or supply chain information.
The Buyer shall not, during the business relationship and for three (3) years thereafter, directly or indirectly approach, solicit or contract Dosquince’s production partners, where the identity of such partners became known to the Buyer through the relationship with Dosquince, for the purpose of circumventing Dosquince.
All goods remain the property of Dosquince until every amount owed by the Buyer in connection with the relevant order has been received in full.
The Buyer shall inform Dosquince immediately of any third-party claim, seizure or attachment affecting goods subject to retention of title, and shall identify Dosquince’s ownership to the third party.
Dosquince’s total liability arising out of or in connection with any order, whether in contract, tort or otherwise, is limited to the invoiced value of the order concerned.
Dosquince shall not be liable for indirect, incidental or consequential loss, including loss of profit, loss of business, production downtime or reputational damage.
Nothing in these Terms limits or excludes liability for wilful misconduct, gross negligence, personal injury, or any liability that cannot lawfully be limited or excluded.
If the Buyer fails to take delivery of the goods, or delays dispatch instructions or the payment of the balance beyond fourteen (14) calendar days from notification that the goods are ready, Dosquince may store the goods at the Buyer’s cost and risk and invoice reasonable storage charges. If such delay exceeds sixty (60) calendar days, Dosquince may terminate the contract, retain the deposit and dispose of the goods, without prejudice to any further claims.
Dosquince is not liable for any delay or failure caused by events beyond its reasonable control, including natural disasters, epidemics, war, strikes and labour disputes, governmental actions, embargoes, regulatory changes, energy or raw material shortages, transport or supply chain disruptions. In such cases Dosquince may extend delivery estimates accordingly or, where performance becomes unreasonable, terminate the affected order without liability, notifying the Buyer as soon as reasonably possible.
In the event of non-payment, breach of these Terms, or reasonable doubt as to the Buyer’s solvency, Dosquince may suspend performance of any order and/or terminate the contract with immediate effect, without prejudice to its right to payment for all work performed and goods produced, and to damages.
Dosquince processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection law, solely for the purposes of managing the business relationship, fulfilling orders and related communication. Details are set out in the Privacy Policy at www.dosquince.com.
These Terms and all contracts to which they apply are governed by the laws of Spain. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
The parties shall first seek to resolve any dispute amicably. Failing amicable resolution, the parties submit any dispute arising from or in connection with the business relationship to the exclusive jurisdiction of the Courts of the city of Sevilla, Spain, with express waiver of any other forum to which they may be entitled.
Amendments to these Terms agreed for a specific contract must be in writing.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. The invalid provision shall be replaced by a valid provision that most closely reflects its commercial purpose.
These Terms are subject to periodic revision. The version published on Dosquince’s website at the date of order confirmation applies to that order.
Any discount, promotional or contractual, is conditional upon full and timely payment. In the event of late or non-payment, Dosquince may revoke the discount and demand the full, undiscounted amount.
The governing language of these Terms and of all official communications is English. Any translation is provided for convenience only; in case of discrepancy, the English version prevails.